Terms and Conditions
Welcome to the website of Covenant Community Care ("Covenant Community Care", "we", "us", or "our").
These Terms and Conditions ("Terms") govern your use of our website and your participation in activities available through the website, including donations, fundraising campaigns, volunteering, and community initiatives.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
About Covenant Community Care
Covenant Community Care is a volunteer-driven charity based in Regents Park, New South Wales, Australia.
Our work includes providing emergency relief, nutritional support, community assistance, fundraising activities, volunteering opportunities, and other charitable initiatives designed to support vulnerable and financially disadvantaged members of the community.
Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorised access to our website or systems
Introduce malicious software, viruses, or harmful code
Interfere with the operation or security of the website
Use automated systems to improperly access or collect website information
Submit false, misleading, or fraudulent information
Impersonate another person or organisation
Use our website to harass, threaten, or harm another person
Use our website in a manner that may damage our organisation or reputation
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.
Donations
Donations made through our website are intended to support Covenant Community Care and its charitable activities, programs, emergency relief, community initiatives, and fundraising purposes.
Before making a donation, you should ensure that the amount and payment details you enter are correct.
Once a donation has been successfully processed, it may not be possible to cancel or reverse it. If you believe a donation was made in error, please contact us as soon as possible.
We may need to verify certain information before processing a refund or correction.
Donation Receipts
Where applicable, we may provide donation receipts or other confirmation of donations.
Whether a donation is tax-deductible depends on applicable Australian tax laws and the nature of the donation and organisation involved.
You should obtain independent tax advice if you are unsure whether a donation is tax-deductible.
Payment Processing
Payments and donations may be processed through third-party payment providers.
By making a payment through our website, you acknowledge that the relevant payment provider may process your payment and personal information in accordance with its own terms and privacy policy.
We are not responsible for temporary interruptions, errors, delays, or failures caused by third-party payment services.
Fundraising Campaigns
Our website may feature fundraising campaigns, charitable causes, or community initiatives.
Campaign information may include descriptions, photographs, fundraising targets, updates, and other information provided by Covenant Community Care or campaign participants.
We aim to provide accurate information; however, circumstances surrounding a campaign may change.
We may modify, suspend, or close a fundraising campaign where reasonably necessary.
Use of Fundraising Contributions
Unless a campaign expressly states otherwise, funds raised through our website may be applied by Covenant Community Care toward the relevant charitable purpose and associated administration and operational requirements.
Where circumstances prevent funds from being used exactly as originally described, we may redirect funds toward a similar charitable purpose, subject to applicable laws and any restrictions governing the donation.
User-Submitted Content
You may have opportunities to submit information, stories, photographs, comments, testimonials, campaign content, or other materials to us.
You are responsible for ensuring that any material you submit:
Is accurate to the best of your knowledge
Does not infringe another person's rights
Does not contain unlawful, defamatory, threatening, or harmful material
Does not contain personal information that you do not have permission to share
Does not infringe copyright, trademarks, or other intellectual property rights
By submitting content to us, you grant Covenant Community Care permission to use, reproduce, publish, and display that content for legitimate charitable, fundraising, community, promotional, or organisational purposes, subject to applicable law and any specific agreement we have with you.
Photographs and Testimonials
From time to time, we may publish photographs, stories, testimonials, or other material relating to our community activities.
Where consent is required, we will seek appropriate permission before using identifiable photographs, testimonials, or personal stories.
If you believe material has been published without appropriate permission, please contact us.
Volunteers
Volunteer opportunities may be subject to additional requirements, including eligibility checks, interviews, training, policies, codes of conduct, safeguarding requirements, or other procedures.
Acceptance of a volunteer application does not guarantee ongoing participation.
Volunteers are expected to follow reasonable instructions, organisational policies, safety requirements, and applicable laws while participating in Covenant Community Care activities.
Community Assistance
Covenant Community Care may provide emergency relief, food assistance, nutritional support, referrals, or other community services.
Availability of assistance may depend on funding, resources, eligibility criteria, location, program requirements, and available capacity.
Submitting a request for assistance does not guarantee that assistance will be provided.
Intellectual Property
Unless otherwise stated, content on this website, including text, logos, graphics, photographs, design elements, documents, and other materials, is owned by or licensed to Covenant Community Care.
You must not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.
Third-Party Links and Services
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other resources.
These links are provided for convenience and do not necessarily constitute an endorsement.
We are not responsible for the availability, content, security, privacy practices, or terms of third-party websites and services.
Website Availability and Accuracy
We aim to keep our website accurate, secure, and available; however, we do not guarantee that:
The website will always be available
The website will be free from errors or interruptions
All information will always be complete, current, or accurate
The website will be free from viruses or other harmful components
We may modify, suspend, or discontinue any part of the website without notice where reasonably necessary.
Limitation of Liability
To the extent permitted by law, Covenant Community Care will not be liable for loss or damage arising from your use of, or inability to use, our website or from reliance on information provided through the website.
Nothing in these Terms excludes, restricts, or modifies any right, guarantee, warranty, or remedy that cannot lawfully be excluded, restricted, or modified under Australian law, including rights under the Australian Consumer Law where applicable.
Where liability cannot be excluded, our liability will be limited to the extent permitted by law.
Indemnity
To the extent permitted by law, you agree to indemnify Covenant Community Care and its officers, volunteers, representatives, and service providers against claims, losses, liabilities, costs, or expenses arising from your unlawful use of the website, breach of these Terms, or infringement of another person's rights.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Changes to These Terms
We may update these Terms from time to time.
Changes will take effect when the updated Terms are published on our website. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia.
You agree that disputes arising in connection with these Terms or your use of the website will be subject to the applicable courts and laws of New South Wales and Australia.
Contact Us
If you have questions about these Terms and Conditions, please contact:
Covenant Community Care
Regents Park, New South Wales, Australia
Email: Contact@ConvenantCar.org